Check out our FAQ's to learn more about our Sprinter, Transit and Promaster van insulated window covers.
Production time varies depending on the time of year and the volume of orders we have to prepare. In addition, since we have several models of insulated window covers as well as specific requests, most of our orders are custom made. Unless otherwise specified, orders are ready to ship within 2 weeks.
Yes, we can sometimes do special orders. For all special, custom orders, contact us to discuss so we can evaluate the project.
Our insulated window covers are proudly designed in Canada, more precisely in Quebec, in the village of Saint-Sauveur in the heart of the Laurentian mountains.
Yes, which means that the insulation keeps the interior temperature comfortable in both hot and cold weather.
Both types of window covering are insulating and light-shielding. The basic design of both models is the same: Ripstop fabric and automotive-grade EPE-foam insulation with aluminum double-face. For the model with added Thinsulate, a synthetic insulating layer 3M Thinsulate 150 SL is added to provide superior insulating protection. This insulation, which can withstand temperatures down to -40 degrees Celsius, is the same as that used in the manufacture of winter coats.
Yes and no! All of our window covers are made of a uniform fabric on both sides. The windshield shade is reversible, but all other insulated window covers are not. They are equipped with a magnetic system that works with a negative and positive pole. Also, the windows of the vans are usually asymmetrical.
For the front cabin, including the windshield, a storage bag is included to store them when folded. For all other window covers (rear doors, crew window, sliding window and universal window), they can stay in place once opened with straps. All side and rear window covers are held in place by a magnetic system.
Delivery is free throughout North America. However, we are not responsible for customs charges for shipments to the United States or other countries.
No. Custom made window covers cannot be exchanged. If insulated window covers have a manufacturing defect for which we are responsible, they will be replaced at our expense.
Yes, an exchange is possible. However, you will be charged for the return shipping fees as well as those related to the new shipment. If the window covers have a production defect for which we are responsible, we will exchange it for free.
A production lead time of 3 weeks applies when you place an order. Once this time has elapsed, the order is dispatched and generally received between 2 and 5 working days. Please allow a maximum of 30 working days before receiving your order.
Shipping is free anywhere in North America. As we do not have control over duties, which differ from state to state, we are not responsible for these fees. You will have to pay them when you receive the package.
Yes, but our website does not allow us to calculate international shipping costs. Please contact us so that we can evaluate the costs associated with this shipment.
Yes, but you must contact us to make an appointment!
We stand by the quality of our products. If you notice any deterioration of your insulated window covers or a manufacturing defect, please write to us and let us know the problem. We can evaluate the situation and find a warranty solution.
